Missed enquiries
Customers often move on when a busy business owner cannot answer immediately.
Managed follow-up for busy independent businesses
Keep the customer journey moving while you're doing the work.
Missing Link closes the gaps between a new enquiry, a quote, getting paid and earning the review.
When the working day is full of customers, jobs and calls, important follow-up can easily slip. Missing Link puts a clear managed process around it, while you stay in control.
Built around your businessManaged with youClear, practical follow-up
For owner-operated businessesDesigned for people whose working day leaves too little time for consistent follow-up.
Not another empty appA managed service that is set up and kept moving with you.
Business-specific journeysEach offer is shaped around the real customer journey for that kind of business.
Available now
Missing Link for plumbers, electricians, handymen and builders.
Each focused service covers missed enquiries, quote follow-up, payment follow-up without awkward chasing and review requests in one managed package.
Live plumber demo07427 830002Call from a mobile that can receive text messages.
The wider problem
Busy independent businesses do not usually lose work through lack of skill.
They lose it in the gaps: the call that was not returned, the quote nobody revisited, the invoice left in the pile and the review never requested.
Quiet quotes
A good opportunity can disappear simply because nobody followed it up.
Late payments
Completed work can remain unpaid when chasing drops down the list.
Lost reputation
Happy customers move on before they are asked to leave a useful review.
How Missing Link grows
One dependable system, adapted properly for each kind of business.
The underlying follow-up problem is shared by many independent businesses. The public journey should still speak directly to the person reading it, which is why each service receives its own focused page rather than a vague one-size-fits-all sales pitch.
The examples and language match the way that business actually wins and completes work.
Customers see one clear route instead of choosing between unnecessary software features.
New business pages can be added without turning the Missing Link homepage back into a single-trade website.
Choose your trade
Are you running a plumbing, electrical, handyman or building business?
Choose the page that matches your business and see how Missing Link could close the gaps in your working week.